IT services and Outsourced IT Support, Managed Services, Home health software
IT Solutions Nationwide
IT Support and Help Desk
- Remote and onsite technical support for workstations, servers, and networks
- Hardware, software, and connectivity troubleshooting
- End-user assistance via ticketing, phone, and email
- Device provisioning, configuration, and deployment
Vendor and Third party Software Support
- E-mail hosting, DNS, Microsoft Office 365 administration and troubleshooting.
- Technical vendor contract negotiation (e.g., phone, internet, and related services).
- Support for third-party software vendors, such as EMRs, practice management systems, and other industry-specific software.
- Direct coordination with your vendor support teams, such as HomeCare Homebase, Eclinical Works and any others.
Cybersecurity and Data Protection
- Remote monitoring, patching, and automation.
- Bitdefender GravityZone endpoint protection.
- Penetration testing & vulnerability assessments (CVSS-based).
- Endpoint protection and real-time threat detection.
- System and network hardening (CIS Benchmarks, Microsoft Security Baselines).
- Access control enforcement, MFA setup, and login monitoring.
- Patch management with compliance reporting.
Mobile Device Management
- Android and Ios device management via IBM MaaS360.
- Device enrollment, configuration, and security policy enforcement.
- Encryption enforcement, location tracking, and app management.
- Remote lock, wipe, and password reset capabilities.
Incident Response and Breach Management
- 24/7 monitoring for suspicious activity.
- Incident classification, containment, and recovery.
- HIPAA-compliant breach notification within 24 hours.
- Forensic investigation & post-incident reporting.
Business Continuity and Disaster Recovery
- Cloud
and offsite backups.
- Rapid
restoration of systems (defined RTOs).
- Disaster recovery testing.
- Secure
storage of SOPs, credentials, and escalation plans.
Security Awareness Training
- Cybersecurity
awareness and HIPAA compliance training for your entire staff to help prevent security breaches.
- E-mail Phishing
simulation campaigns and reporting.
Policy Compliance and Audit Support
- HIPAA,
GDPR, CCPA, and SOC 2 compliance assistance.
- Security
policy creation, review, and enforcement.
- Audit
preparation and risk register maintenance.
Reduce Office Technology Costs
- Use our buying power to your advantage to save on your technology vendor costs for services and hardware.
- Reduce employee expenses by outsourcing with us.
- We will negotiate your technology Vendor contracts to save you money.
Website Design and Domain Records
- Update your company Website to a more modern look.
- Secure your Website with daily backups and SSL certificates.
- We can host and manage your Domain name records to ensure proper Internet usage.
Advatek is a trusted partner for everything IT